Must do better. That was the general opinion which came out of the third review of the Tube's maintenance firms yesterday. From a BBC report we learn that Metronet said they had "made progress" and Tube Lines claimed "robust improvement programmes are being moved forward", yet both firms were criticised. Metronet's failure to prepare for the heat resulted in a number of speed restrictions causing unneccessary delays and with the heat. Additionally the company's station renewal programme was way behind schedule "with only 14 out of a scheduled 35 projects delivered - all of which were late."
Tube Lines didn't escape criticism with the Northern Line still unsurprisingly under performing.Tim O'Toole from the London Underground was far from happy. "Metronet and Tube Lines continue to disappoint in many respects and failed to meet the two key challenges I laid down in last year's report. All parties involved in the renewal of the Tube must commit to delivering improvement at a faster rate than we have seen so far."
Trying the make the best of a bad report a spokeswoman at Tube Lines spoke of the Misery Line as though it were a wayward child: "The Northern line continues to be a challenge and... we too are disappointed and frustrated by the slow progress being made with its reliability".
Perhaps they need one of those Nannies or child psychologists that seem to be invading TV at the moment to come in and sort out the Northern Line. I can just see the reality programme treatment.
"Dr Tanya in Tiny Tube Line Tearaways has more challenging & complicated problems to tackle with little Angel and Colin Dale. In this series she'll tackle not only the problems of laziness, tantrums and breakdowns which so many loving commuters experience, but will also be looking at selective delays, coping with communication failure in a family dynamic, and what to do if you suspect your Tube Line might have Attention Deficit Hyperactivity Disorder."
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