"Complaints were made about the behaviour of staff 37 times last year.
That is more than double the number of complaints at the next worst station, Finsbury Park - despite the fact that Farringdon is smaller and handled 10 million fewer passengers.
In 2006, there were 29 complaints about staff at Farringdon when the station also topped Islington's complaints league." said thelondonpaper.
Now a local councillor & independent travel watchdog and have requested a high-level investigation into the findings to make sure the situation improves.
Do you know of any other Tube stations where you think the staff are particularly rude? If you're a regular user of Farringdon do you think they deserve the Rude crown?
Update - They're clearly trying hard to give good customer service now. See what I saw there on Friday 29th Feb.
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